Automatiser la relation client : opportunités et limitations

Viseur, Robert

Scientific conference in universities or research centers (Scientific conferences in universities or research centers)

Viseur, Robert

2024

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https://hdl.handle.net/20.500.12907/48661

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Keywords :

intelligence artificielle; relation client

Disciplines :

Marketing

Author, co-author :

Viseur, Robert ; Université de Mons - UMONS > Faculté Warocqué d'Economie et de Gestion > Service des Technologies de l'Information et de la Communication

Language :

French

Title :

Automatiser la relation client : opportunités et limitations

Publication date :

14 March 2024

Event name :

Chaire UVSQ-La Poste « Qualité & Expérience client »

Event place :

Paris, France

Event date :

14/03/2024

Research unit :

W714 - Technologies de l'Information et de la Communication

Research institute :

Soci&Ter

Available on ORBi UMONS :

since 15 March 2024

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